UK DELIVERY

 

UK Standard – FREE

Your order will be delivered via Royal Mail First Class delivery. Deliveries will be made within 3-5 days of placing your order (excluding Weekends). A signature will be required upon receipt.

For orders to the Scottish Highlands and Islands, Isle of Man, Isle of Wight, Northern Ireland, Scilly Isles and Guernsey, please allow up to 7 -10 working days from placing your order.

 

UK Express - £4.95

Your order will be delivered via UPS. If you order by 1pm Monday to Thursday, you will receive your order before 1pm the next working day. Any orders placed on Thursday after 1pm are processed on Friday for Monday delivery. A signature will be required upon receipt.

 

UK Saturday - £6.95

Your order will be delivered via Royal Mail Special Delivery. If you order by 1pm Friday, you will receive your order before 1pm on Saturday. A signature will be required upon receipt.

 

Missed Delivery

If you are not around to accept your parcel, a delivery card will be left and your parcel will be taken to your local sorting office.

Please ensure you collect the order or arrange a redelivery with Royal Mail to avoid the parcel being returned to JARLO.

We will resend the order to the customer, at the customer’s expense.

 

 

INTERNATIONAL DELIVERY

 

International Standard

Europe Standard - £6.95

USA Standard - £8.95

Australia Standard - £8.95

Rest of World Standard - £12.95

Your order will be delivered via Royal Mail Tracked & Signed. Deliveries to Western Europe generally take 3-7 working days. Deliveries to Rest of World generally takes 5-15 working days. This is a trackable service and will require a signature on delivery.

 

International Express

Europe Express Courier - £12.95

USA Express Courier - £18.95

Australia Express Courier - £18.95

Rest of World Express Courier - £24.95

Your order will be shipped via UPS Express service. This is a fully trackable service and will require a signature on delivery.

 

Please note we do not deliver to PO Boxes, Parcel Lockers, APO, DPO, or FPO addresses.

We are also unable to provide delivery to some areas due to limited reliable shipping options. We’re happy to allow collection if you’d like to arrange your own shipping of items.

 

 

CUSTOMS & IMPORT DUTIES

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

In the event that you wish to return your item, JARLO is unable to refund import duty and local sales taxes.

Please ensure that any returns are clearly marked as ‘return to manufacturer’ with a zero or low value to ensure duties are not chargeable to JARLO on return. Such charges will not be accepted.

 

 

WEEKENDS & HOLIDAYS

Please note if you place an order on Friday after 1pm or during the weekend, the order will be dispatched on Monday, except for Bank Holiday weekends when it will be dispatched the following Tuesday. 

Please also allow extra ship time during sale periods or holiday seasons. In order to ensure delivery for a specific date, we recommend ordering as far in advance as possible.