We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below).
We will keep it on a secure server and we will fully comply with all applicable UK Data Protection, GDPR and consumer legislation from time to time in place.
We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner's Office.
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
You also have the right to ask us not to process your personal data for marketing purposes.
If you would like to exercise this right, please contact us via email: firstname.lastname@example.org
WHAT WE COLLECT ABOUT YOU
We do not keep or store any financial information.
When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password.
We may ask for your details when you purchase or return items from our store such as your name, email address, postal address and signature. We will generate an order number which will be linked to your details when you place an order on the Webite.
You may also give us information about you when you fill in forms on the Website or on Third Party Platforms or when you correspond with us on the Social Media for example when you register to subscribe to our newsletters and emails, when you enter into our competitions and other promotions, when you complete forms to receive particular offers or when you participate in our Social Media activities. In such circumstances you may provide additional information about you such as your photograph and other images and identifying information, details of your Social Media accounts, posts and preferences.
You may also give us information about you when you submit profiles, reviews, images, videos, comments, feedback or other information or materials via the Website or the Social Media, whether relating to our Website, Third Party Platform, products, promotions or other matters upon which you wish to comment.
When you use the Website and the Social Media, we may automatically collect the following information:
1. Technical information, including your JARLO account login information, browser type and version, time zone setting, operating system and platform;
2. Information about your visit, including without limitation to the number of visits, products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information, and methods used to browse away from the page;
3. How many times you have been on the Website, and information about your order including the items you have purchased and details you inputted when placing your order including your name, email address delivery address and telephone number.
USE OF YOUR INFORMATION
We use your information only for the following purposes:
- To carry out our obligations arising from any contracts entered into between you and us such as processing your orders
- For statistical purposes to improve this Website and its services to you
- To serve website content and advertisements to you
- To administer this website
- To interact with you using the Social Media
By using the Website, registering a JARLO account, interacting with us on Social Media and purchasing items from the Store you are accepting and consenting to the terms of this policy.
You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.
When you create a shopping account while ordering online you will be given the option to receive information from JARLO by e-mail, about products, promotions or special offers which we feel may be of interest to you.
If you consent, you will receive content from us via e-mail from time to time.
Data sent to our third-party e-mail processor (MailChimp) is secure and adheres to GDPR regulation.
In the event that you do not wish to be contacted for such purposes please e-mail us (email@example.com).
THIRD PARTY SERVICES
Your Personal Information may be disclosed to other reputable third parties who will help process your order, such as:
- Payment service providers, warehouses and delivery companies
- Advertising partners and website hosts
- Credit reference agencies, law enforcement and fraud prevention agencies, so we can help tackle fraud
- Companies approved by you, such as social media sites (if you choose to link your accounts to us) and Klarna where you choose to use their payment service
JARLO requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection, GDPR and consumer legislation from time to time in place.
Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.
WHAT COOKIES DO WE USE?
When you visit www.jarlolondon.com, the following types of cookies may be downloaded to your device:
Analytical and Performance Cookies
We may use analytics service providers for website traffic analysis and reporting. Analytics service providers generate statistical and other information about the use of the site by using cookies. They allow us to recognise and count the number of visitors and to see how often visitors return to the site, how long they stay and how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily. The information generated relating to the site may be used to create reports about the use of the site and the analytics service provider will also store this information.
Advertising and Targeting Cookies
These cookies record your visit to our site, the pages you have visited and the links you have followed to other sites. We will use this information to try and make our site more relevant to your interests.
We may use functional cookies that allow us to remember choices you have made in relation to the site so as to provide a more personalised experience and enhanced user experience by delivering content specific to your interests.
Strictly Necessary Cookies
These are cookies that are required for the administration and operation of our site. Some cookies that we use are necessary for our site to function properly and to enable you to move around the site and use its features.
Third Party Cookies
How do I turn cookies off?
If you do not wish us to install cookies or you don’t agree with how we use these cookies in any way, you can change the settings on your internet browser to reject cookies. For more information please consult the “Help” section of your browser. Please note that if you do set your browser to reject cookies, you may not be able to use all of the features of our site.
In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.
You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information we are entitled do so.
CHANGES TO THE POLICY
Questions regarding this Policy should be directed to us at: firstname.lastname@example.org